1. Data Controller

The Data Controller of this website is:

Lovely Escapes Italy

Email: info@lovelyescapesitaly.com

Website: https://www.lovelyescapesitaly.com/

2. Types of Personal Data Collected

We collect personal data provided voluntarily by users, including:

• Name and surname
• Email address
• Phone number
• Booking and stay details
• Any information submitted through contact forms

Additionally, the website may automatically collect technical data such as IP address,
browser type, and browsing behavior.

3. Purpose of Data Processing

Your personal data is collected for the following purposes:

• To manage booking requests and reservations
• To respond to inquiries submitted via contact forms
• To provide customer assistance
• To comply with legal obligations
• To improve website performance and user experience

4. Legal Basis for Processing

We process your data based on:

• The performance of a contract or pre-contractual measures (booking requests)
• Your consent (contact forms, cookies)
• Compliance with legal obligations

5. Booking and Payment Processing

For reservation purposes, personal data may be processed through secure third-party
payment providers such as:

• Stripe
• PayPal

These providers act as independent data controllers and process your payment data
according to their own privacy policies. We do not store sensitive payment information
such as credit card details.

6. Contact Forms

When you submit a message through the contact form, your data is sent via email to
info@lovelyescapesitaly.com and used solely to respond to your request.

7. Analytics and Tracking Tools

This website uses Google Analytics, a web analytics service provided by Google LLC,
to analyze website traffic and user behavior. Google may collect data such as IP
address and browsing activity.

Data may be transferred outside the European Economic Area. Appropriate safeguards
are applied in accordance with GDPR.

8. Data Sharing

Your data may be shared with:

• Payment providers (Stripe, PayPal)
• Hosting and IT service providers
• Authorities when required by law

9. Data Retention

Personal data is retained only for the time necessary to fulfill the purposes for which
it was collected and to comply with legal obligations.

10. User Rights

Under GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, contact us at:

info@lovelyescapesitaly.com

11. Data Security

We implement appropriate technical and organizational measures to ensure the security
of personal data and protect it against unauthorized access, loss, or disclosure.

12. Cookies

This website uses cookies and similar technologies. For detailed information, please
refer to our Cookie Policy.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be
published on this page.